PRIVACY NOTICE

Privacy Policies

Use of Personal Data

- Data collected during the reservation (name, address, phone number, email, etc.) will be used solely to manage the stay, offer personalized services, and send promotions if the guest consents.

- Casa IXUM will not share or sell personal information to third parties.

Data Protection

- Sensitive data, such as credit card information, will be processed through secure and encrypted platforms.

- We will retain contact information for a period of 6 months after your last stay, unless you explicitly request deletion.

Security Cameras

- The hotel's common areas have security cameras to protect our guests and staff. Cameras will not be installed in private areas such as bedrooms or bathrooms.

Photography and Social Media Policy

- Casa IXUM may take photographs in common areas for promotional purposes, respecting the privacy of guests. If you do not wish to appear in our publications, please let us know at check-in.

Consent and Updates

By booking with us, the guest agrees to our privacy policies.

These policies may be updated occasionally, and guests will be notified of any changes on our website or by email.